Telemarketing

Services > Telemarketing

Our telephone consultants are full-time, salaried specialists. But where projects require it we can utilise the skills of our pool of trained temporary operators.

We handle small and large projects from a couple of days calling to major company and product launches. Whatever, you can be sure that we will work closely with you to understand your business and the needs of the project and agree objectives and a clear plan together before we commence. (See our tips for a successful telemarketing campaign)

We cover a range of services

  • Appointment making
  • Sales
  • Mailing follow up
  • Data Cleansing
  • Inbound campaign fulfilment
  • Database building (opt-in)
  • Product acceptance and concept research
  • Satisfaction surveys

We will report back daily and weekly on our progress so that you know how the project is progressing and provide an end of campaign summary report and recommendations.

What does a telemarketing campaign cost?

We're exceptional value for money, because we tailor our solutions to ensure return on investment for our clients. We can either charge by the day worked, and typically our daily rate is £220 plus VAT, or we can tailor our approach to be paid by results. We usually make more money in the latter example! Note that there will need to be a one-off set up and training charge which will depend upon the type of project.

What would you expect in terms of results?

Of course all campaigns vary depending upon the campaign objectives (it might be to contact 100 customers for feedback), the product and the customers we're calling. One of our skilled telephone consultants would typically make 120 dials per day, speak to 30 decision makers, and make 2-10 appointments. Remember that even where we are not successful in making appointments we will always capture additional marketing information and obtain information opt-in future contact.

Why not let us tailor a solution for you?

Every situation is different, but we have a huge breadth of experience. If you would like us to provide a proposal for your sales, marketing, event or product launch please ring us on 0845 226 3394.

Why choose MBL Solutions?

We've got decades of experience!
Our technology and marketing skills really do span a generation. We think we're a perfect blend of experience and youth.

We've worked IN some of the great marketing companies
Sage, Flymo, Electrolux, TSG, AA, Orange, HP - our team have had the best grounding possible. Let us share that experience with you.

We've been clients ourselves
We understand your needs. We know what we wanted as clients and will make sure we provide that service to you.

We achieve genuine results
We do work we're proud of. We want to succeed for you so that you stay with us (we've worked with Sainsbury's for over 6 years).  And we won't make promises we can't keep.